Who can use survivor support services?
We have resources for all students, but eligibility for survivor services varies:
- If you are a full-time undergraduate or graduate student, you can use all survivor services at SARP—regardless of what health insurance plan you have.
- Part-time, on-campus students with the Student Health Insurance Plan (SHIP) can use all survivor services at SARP.
- Part-time, on-campus students without SHIP—as well as online students—are not eligible for individual counseling services. However, they can call the crisis line, get help in an emergency, and use advocacy services and groups. We can also refer you to community providers for more services. Find free resources to support survivors in our Resource Library.
How much do services cost?
Our services are free of charge. We do not bill your insurance.
How do I make an appointment?
You can schedule non-urgent appointments online, by phone, or by visiting our office.
If you have experienced a sexual assault in the last 5 days, please call (617) 353-7277 so we can provide you with urgent care.
If you need help right away, call 617-353-7277 or visit the SARP office on the Charles River Campus (930 Commonwealth Ave.) during business hours.
To schedule online:
- Log in to Patient Connect
Select Appointments
Select Schedule an Appointment
Confirm that it’s not a life-threatening emergency
Select SARP and view the options to send a message or book an appointment
- If you choose to book an appointment, you will be asked a few questions
Schedule by phone:
- Call (617) 353-7277 to speak with a counselor during business hours.
If you call over the weekend or after 5 p.m. on a weekday, let the phone ring until you hear a voice message instructing you to press 1 to leave a non-urgent voicemail or 2 to speak urgently with the crisis counselor on call.
Schedule in person:
- Walk into the SARP office located on the Charles River Campus at 930 Commonwealth Ave, 1st Floor, Boston, MA 02215.
Are services confidential?
Yes, all survivor services are confidential. Counselors will not share information with the University, your parents, or anyone else without your written permission.
Read our confidentiality policy.
Who should I call in a crisis?
You can reach the SARP Crisis Line 24/7 by calling 617-353-7277.
How do I request a waiver for sexual misconduct prevention training?
We recognize that completing the required
online training about sexual misconduct prevention may be difficult for students who have experienced sexual or relationship violence. If you have concerns about completing training due to its content, you can request a
confidential waiver through Student Health Services.
