Training

Travel Services provides information and training to the University Community to establish a foundation of knowledge and skills that can be used immediately in performing daily work activities. Below you will find training material to help answer the most commonly asked travel and reimbursement questions.

We understand that some people learn better in a more hands on approach. Please submit a ticket on the VPFA Customer Service Portal to setup a training for your department.

How to: Approvers

• How to Approve Reports
• How to Find and Track an Approved Report
• Understanding Approval Workflows

How to: Expense Reports

• How to Start an Expense Report
• How to handle refunds in Concur
• How to Claim Per Diem in Concur
• How To Add Card Charges To A Report
• How to Itemize an Expense
• How to Allocate a Report in Concur

How to: Mobile

• How to Register for Concur Mobile
• How to Use Concur’s Receipt Store
• How do I use the Mobile App

How to: Navigating in Concur

• How to Find the Report Key
• How to adjust Concur emails
• How To Find Reports Sent For Payment
• How to Add Expense Delegates
• Understanding Delegates
• Checking the Status of Your Expense Report

How to: Booking

• How to add Travel Arranger
• How to Book Travel in Concur
• Travel Booking Overview

How to: Reimbursement Questions

• Card Transactions vs Itineraries
• How to Sign up for Direct Deposit