Payment Services

Mission
The primary mission of Payment Services is to process all non-payroll payments  timely, accurately, and in compliance with University policy and government and sponsor regulations, with excellent customer service and a commitment to continuous process improvement.   We consider our customers to include University faculty, staff, students, our fellow employees, and our vendors.

In an effort to serve you better, all general inquiries for Financial Affairs should be submitted through our Customer Service Portal. If you would prefer to connect by phone, please call Payment Services at 617-353-4270.

Values
• Customer Service
• Efficiency
• Quality