Category: Summer 2021

July 2021 Editor’s Letter

By: Apostolos Ampountolas, Ph.D., CQF, Assistant Professor of Finance and Revenue Management, Boston University – School of Hospitality Administration This Special Issue of the Boston Hospitality Review on Revenue Management and Pricing presents diverse research viewpoints from leading academics on the main issues that impact a hospitality industry practitioners’ ability to forecast in today’s unusual […]

Forecasting Daily Demand for Hotel Occupancy Levels: An Empirical Application

By Apostolos Ampountolas, Ph.D., CQF, Assistant Professor of Finance and Revenue Management, Boston University – School of Hospitality Administration Introduction Over the past several years, the rapid development of information technology has been instrumental in the growth of demand in the hospitality sector. The new marketplace is becoming more competitive, which causes pricing pressure on […]

Traveler Booking Windows and Revenue Management Forecasting

By Timothy Webb, Ph.D., Assistant Professor of Hospitality Business Management, University of Delaware – Alfred Lerner College of Business and Economics Booking Windows and Revenue Management One of the most challenging elements of revenue management is anticipating consumer behavior to make optimal decisions.  Trip planning activities can be unpredictable, vary by segment, and can be dynamic […]

Consumers vs. Revenue Managers? The Case of Cancellations and No Shows

By Zvi Schwartz, Ph.D., Professor, Department of Hospitality and Sport Business Management, University of Delaware – Alfred Lerner College of Business and Economics An increase in the rate of hotel reservation cancellations and no-shows caused concerns in recent years. Industry and academia pointed out  that this trend is troublesome because it is causing significant financial […]

Is Machine Learning a Magic Wand?

By Misuk Lee, Ph.D., Assistant Professor, Seattle University – Albers School of Business & Economics  Machine Learning for Hotel Revenue Management In recent years, machine learning has been at the leading edge of revenue management practices in the hospitality industry.  Machine learning is the study of computer algorithms that automatically learn from data to find hidden […]

Efficiency: The Next Frontier of Hotel Revenue Management

By Minwoo Lee, Ph.D., Assistant Professor, University of Houston – Conrad N. Hilton College of Hotel and Restaurant Management; Jaewook Kim, Ph.D., Assistant Professor University of Houston – Conrad N. Hilton College of Hotel and Restaurant Management and; Agnes L. DeFranco, Ed.D., Professor & Conrad N. Hilton Distinguished Chair, University of Houston – Conrad N. Hilton […]

June 2021 Editors’ Letter

By: (Co-Editors) Ozgur Ozdemir, Ph.D., University of Nevada, Las Vegas – William F. Harrah College of Hospitality and Amrik Singh, Ph.D., Associate Professor, University of Denver – Fritz Knoebel School of Hospitality Management in the Daniels College of Business As we approach the summer of 2021, the COVID-19 pandemic is still at the forefront of […]

Hotel Operator Types in the Digital Era

By Marcos Medeiros, Ph.D. Student, University of Central Florida – Rosen College of Hospitality Management; Nan Hua, Ph.D., Professor and Chair of the Hospitality Services department, University of Central Florida – Rosen College of Hospitality Management, Arthur Huang, Ph.D., Assistant Professor, University of Central Florida – Rosen College of Hospitality Management and Agnes L. DeFranco, […]

Hotels in Financial Distress and Their Resolution

By Amrik Singh, Ph.D., Associate Professor, University of Denver – Fritz Knoebel School of Hospitality Management, Daniels College of Business The COVID-19 pandemic had an unprecedented, rapid, and severe negative shock that reverberated through the global travel industry and leaving in its wake, a trail of economic destruction and uncertainty, business closures, rising unemployment, and […]