Tag: workforce

Editor’s Letter — May-June 2023

By Richard A. Currie, Ph.D., Assistant Professor, Boston University School of Hospitality Analytics Prior to the Covid-19 pandemic, the U.S. hospitality industry had longstanding issues related to attracting and retaining talented workforces. Such problems included low starting wages for many hospitality workers, high rates of employee turnover, as well as difficulties marketing an education in […]

So What Exactly is my Job? Exploring the Outcomes of Qualitative Job Insecurity for Hospitality Workers

By Richard A. Currie, Ph.D., Assistant Professor, Boston University School of Hospitality Administration Employees in the hospitality industry experience some of the highest levels of work-related stress compared to workers in other industries. Moreover, when compared to other industries, hospitality, tourism, and related industries were especially adversely impacted by Covid-19, and, as a result, work-related […]