Miscellaneous Receivables FAQ’s

• Miscellaneous Receivables is responsible for processing all non-student, non-sponsored research invoicing for sales and services rendered by University departments to organizations and/or individuals outside of the University.

• To order services from and send invoices to a department within the University, Faculty and Staff can submit one of the following service requests;
  • Internal Service Request (ISR) – used to order services from other University departments and service providers (e.g., Publications Production, Dining Services, Campus Catering)
  • Facilities Service Requests (FSR) – used to order routine, non-routine, or emergency building maintenance for both the Charles River and Medical Campus.
    For more information about FSRs click here

• No. To invoice for a grant account (grant beginning with 50xxxxxx or 55xxxxxx or an IO beginning with 950xxxxxxx or 955xxxxxxx), please contact Research Financial Operations.

• See instructions on How To Create an AR Customer

• This is the same as creating an account number for a new customer, except that you indicate that the change is to existing Customer Data.

Reviewing customer Accounts for Open Receivables

• The most frequently used revenue General Ledger (GL) accounts are as follows:
  • 401030 – Workshop Tuition – Other
  • 420010 – Sales Revenue – Services
  • 420030 – Receipts and Credits
• Link to GL accounts: http://www.bu.edu/cfo/comptroller/resources/

• Please email us at miscrec@bu.edu for both further guidance and instructions or call our front desk at 617-353-4555.

• An invoice is a single bill for services rendered. An account statement is a complete overview of all of the open items on your account as of the date the statement was generated. All open invoices, unmatched payments and adjustments that have been charged to the account are included on an account statement.

• First, check the date of the statement. Any payment that was not received by the date the statement was generated will not be included. For further assistance, please contact Roger Tsang or Tom Cummings for both further guidance and instructions. If you are unsure of who to contact please call 617-353-4555.

• Unless otherwise noted, all invoices are due and payable to Miscellaneous Receivables upon receipt.

• Information may be updated in either of the following ways:
  • Notify your Boston University department contact and inform them of the change
  • Notify the Miscellaneous Receivables Department (miscrec@bu.edu)

• No. As of May 2022, we are no longer accepting credit card payments for Miscellaneous Receivables invoice balances.

Instructions on How To Create an AR Customer

Instructions to Change Existing Accounts Receivable Customer