Laptop Support

Support for student laptops is provided by COM IT as well as BU IS&T. In general, COM IT is available to assist students with COM specific technologies while IS&T provides additional generic hardware and software support. Please feel free to Contact Us if you are having issues and we can assist or point you in the right direction for further service.

Services COM Tech Provides

• COM Software Application Troubleshooting
• CFS Fileshare Connection Assistance
• BU WiFi Troubleshooting
• Printing in COM
• External Drive Formatting Assistance

Services BU IS&T Provides

• Application and Operating System Troubleshooting
• Virus and Spyware Removal
• Operating System Reload
• Hardware Diagnosis and Repair
• Hardware Upgrades