Manager, Africa & Middle East Partnerships

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Summary:

With the support of generous corporate and financial donors, AmeriCares largest program, Global Medical Assistance, provides medicines, medical supplies and other relief on an ongoing basis to hospitals, clinics and community health programs in over 40 countries, including the United States. The program helps our health care partners deliver quality care by providing aid to fill critical resource gaps, including essential products that are unavailable or financially inaccessible.

The Manager develops, nurtures and manages AmeriCares relationship with these partner organizations in the following countries: Ghana, DRC, Senegal, Tanzania, Sierra Leone, Liberia. She/he will develop an in-depth understanding of the needs and conditions of their assigned countries, prepare long term and annual plans and play an active leading role in determining the numbers and contents of shipments as well as targeted initiatives and capacity building projects. Additionally, the manager plays an important role in the oversight and management of the portfolios on-going program and project initiatives and contributes to new program and project development activities.

The role also provides administrative and logistic support to Partners and conducts research activities as assigned by the Regional Director.  Research includes gaining insight into local health priorities and regulatory issues and developing an understanding of the initiatives of other health oriented organizations.  Administrative activities may include tracking shipments and maintaining program records of historical partner information and current activities. The Manager ensures that required reporting materials are sent to and received from partners and solicits additional feedback on shipments and needs.

Responsibilities:

DUTIES AND RESPONSIBILITIES:

Partner Communication and Information Collection

• Ensure regular (daily/weekly/monthly) communication and interaction with partners to provide information from AmeriCares (e.g., upcoming shipments, products available for donation) and collect information/reporting (e.g., signed manifests, distribution reporting),
• Develop and maintain a shared understanding of partnership expectations with each partner, including nature and volume of product donations, impact on partner organization of product donations, AmeriCares policies and standards, partner capabilities
• Provide effective support of data capture and collection; organization and presentation of information; and standardized reporting to effectively and efficiently manage AmeriCares medical donation partnerships;
• Prepare reports and analysis of partner feedback, including distribution analysis
• Oversee shipment building process from inception to completion

Program and Project Management

• Serve as project manager for initiatives in the region including One Child One World, Fistula Program and Health Workforce Safety
• Support program development and implementation activities in the region
• Oversee grants to partners, monitor the implementation of project plans and ensure that grant reports are received on time and reformatted for donors
• Work with partners to develop concept papers for new project ideas which includes key project components, deliverables and budgets
• Participate in and/or lead program evaluations and baseline assessments
• Develop proposals to funders for projects

Partner Advocacy/Internal Networking

• Prepare reports regarding partner activities to internal and external constituents including Resource Integration, Operations, Communications and Development;
• Assist the regional Director with the preparation of new partner applications and moving applications through the approval process.

Research

• Conduct research on health and regulatory issues in countries/region of responsibility in order to inform the development of partnership, country and regional plans;
• Research activities of national Ministries of Health as well as other NGOs actively engaged in health issues in region of responsibility, in order to frame issues/opportunities

Administrative Support

• Provide administrative support including handling business correspondence, meetings preparation, database and file management, travel arrangements, etc.;
• Actively participate in department task forces as well as provide leadership and/or support on department wide initiatives.

PRIMARY DELIVERABLES:

• Effective information collection and management;
• Thorough execution of all tasks required to maintain integrity and effectiveness of AmeriCares partnerships;
• Travel, as required

CORE AMERICARES RESPONSIBILITIES:

• Work in a manner that is consistent with AmeriCares values of respect, collaboration and teamwork, trust, passion and commitment, compassion and excellence

Qualifications:

• Master’s degree with concentration in a relevant field including, but not limited to, global health/public health, international relations/development/affair
• 3-5 years field experience required;
• Must have prior program management, program development, and proposal writing experience;
• Demonstrated ability to work across cultures and language barriers;
• Fluency in French (speaking and reading/writing skills as required);
• Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint);
• Excellent interpersonal skills and strong communications skills; curiosity to understand partners’ interests, commitment , energy to advocate for partner with internal and external constituents and ability to develop & maintain effective partnerships;
• Must have unrestricted authorization to work in the United States.
• Ability to travel 30-40%

Personal Success Factors:

• Passion for our mission and the desire to work within the global health/humanitarian aid field;
• Predisposed to problem solving and applying creative solutions to project implementation and increasing impact in the provision of humanitarian aid;
• Ability to work independently and as a part of a team, with balanced focus on personal accountability and team goals;

· Demonstrates initiative and follow-through and is self motivated in the completion of deliverables in a dead-line driven environment;

· Commitment to excellence;

· Employs sound judgment and decision making to actions and activities, especially as applied to planning, organizing and managing multiple priorities;

· Ability to maintain composure during stressful situations with the flexibility and adaptability to change focus and priority when needed.