Graduate Keys

For any questions or concerns regarding keys please email Residence Services at houservc@bu.edu

When checking in, resident students will sign for keys to residences. And when it comes to those keys, here are a few important things to keep in mind:

• Always make sure to lock your unit when you leave and take your key.
• If your key is lost or stolen, immediately report it to the Graduate Residence Life Office, your Graduate Housing Assistant (GHA) , or the GHA on call. Same thing if you’re locked out of your unit or apartment. The GHA or staff assistant will explain the lock-out procedure, and may provide you with a temporary key to be used for access to your unit. If a temporary key is provided, please note that you will be charged for a lock change if you do not return the temporary key within 24 hours.
• Carry your keys and Terrier Card on different key rings or holders.
• Unauthorized possession, duplication, or use of keys that permit access to University facilities, including residences, is prohibited.

When you move out of a residence, no matter the time of year, you are responsible for turning in your keys to your graduate residence office. To avoid additional fees, return your keys in person and ask for a key receipt.