Request a Replacement Terrier Card

If your Terrier Card is lost, stolen, or damaged, don’t worry—you can replace it.

For Charles River or Fenway campus employees, please visit this page or stop by the Human Resources Office located at 25 Buick Street, 2^nd floor, during regular business hours (Monday to Friday, 8:30am–5pm) to request a replacement Terrier Card.

If you work on the Medical Campus, please stop by the ID office located on the ground floor of 650 Albany Street.

You will be charged a replacement fee of $40 if the Terrier Card is reported lost or stolen. The fee will be automatically deducted from your paycheck. However, if you provide a copy of a police report indicating the Terrier Card was stolen, the fee may be waived.

If the Terrier Card is damaged, you can have it replaced at no cost. You must return your old Terrier Card to avoid being charged the replacement fee.

For Charles River Campus Terrier Card questions, please call Human Resources at 617-353-2380.

For Medical Campus Terrier Card questions, please email the Medical Campus ID Office at MEDID@bu.edu or give us a call at 617-358-7603.