Terrier Card Requests

Medical Campus

Medical Campus faculty, staff, and guests/affiliates should contact the Medical Campus ID office located on the ground floor of 650 Albany Street by phone at 617-358-7603 or by email at MEDID@bu.edu.

Charles River and Fenway Campus

Employees may request their Terrier Card remotely by completing the form below. They can also stop by the Human Resources Office located at 25 Buick Street, 2nd floor, during regular business hours (Monday to Friday, 8:30am–5pm).

NEW EMPLOYEES: If you are a new hire, we require that you provide a photo that will be added to your record; please note the guidelines below in selecting or capturing your photo. New employees will not be charged for their initial card.

CURRENT EMPLOYEES: If you are a current employee requesting a replacement card for a lost or stolen card you will be charged a replacement fee of $40. The fee will be automatically deducted from your next paycheck. However, if you can provide a police report showing that card has been stolen, the fee may be waived.

If the card you currently have is damaged, you can have it replaced at no cost. You must return your card to our office in-person at 25 Buick St 2nd Floor to avoid being charged the replacement fee.

Terrier Card Photo Guidelines:

  • No selfies—ask someone else to take your photo. We recommend the photo be taken from a distance of about eight (8) feet. You may zoom to include head and shoulders.
  • Photo must be in color and well-lit. Photo must be taken against a white or light-colored background.
  • Submit a high-resolution digital photo that is not blurry, grainy, or pixelated.
  • Directly face the camera with both eyes open and a neutral facial expression or a natural smile.
  • Glasses may be worn if there is no glare or reflection.
  • No hats, headgear, sunglasses, headphones, earbuds, or face coverings.
  • If you wear a hat or head covering for religious purposes, ensure that the hat or head covering in your photo is part of traditional or religious attire worn continuously in public.
  • Do not use filters commonly used on social media and do not edit your photo to remove the background.

Terrier Card Remote Issuance/Replacement Request (Charles River and Fenway Campus only):

Please complete the below form to submit your request: