How to Access Benefits

  • Effective January 1, 2025, all leave benefits are administered by Sedgwick.
  • If you expect to be absent for a week or more and have a need for family or personal medical leave, simply contact Sedgwick online through your mySedgwick portal or by phone to initiate the process:
  • Contact Sedgwick immediately upon an unplanned leave, or up to 60 days before a planned leave
  • Sedgwick will work with you and/or your doctor to verify your claim eligibility and administer your leave and return to work.
  • Leave benefits are paid through BU payroll according to your direct deposit election on file.
  • For non-Massachusetts residents only: If  you do not reside in the state of Massachusetts, your state of residence may offer a Paid Family and Leave Benefit.  As of August 2023, Paid Family and Medical leave benefits are available in CA, CO, CT, DE, DC, HI, JI, MA, MD, MN, NH, NJ, NY, OR, RI, VT, and WA.   At the time of application, you should confirm whether your state offers a plan.
    • If your state of residence offers a Paid Family and Medical leave benefit, you must apply for benefits through both Sedgwick as well as your state of residence.  Sedgwick will assume you are receiving the benefit through your state of residence and offset the benefit available through Boston University unless you demonstrate a denial of benefits from your state of residence in writing.

If you have questions, contact the HR Service Center at HR@bu.edu or 617-353-2380.