Important Changes to Boston University Leaves Administration
Effective January 1, 2025, BU’s Paid Family and Medical Leave benefit is administered by Sedgwick, an industry-leading provider of integrated benefits solutions.
Sedgwick Enhancements
Sedgwick offers the following enhancements for supervisors, faculty, and staff:
- A customized mySedgwick portal for employees, allowing them to submit a claim electronically, check the status of their application, and chat with their claim examiner online
- Supervisors can check the status of their employees’ leave via mySedgwick
- Department leaders will receive reports on the status of all employees on a leave
- Employees can call Sedgwick to report a claim over the phone using interactive voice response technology
- Employees can submit leave applications up to 60 days in advance of an anticipated leave
For More Information
Human Resources will be offering two webinars that provide an opportunity for employees and managers to learn more about Sedgwick and the transition process.
If you were unable to attend the Leaves Administration Transition Webinar for Managers on Monday, January 27th, 2025, you can watch the recording of the session here using passcode ^3e4p##J.
If you were unable to attend the Leaves Administration Transition Webinar for Faculty and Staff on Thursday, January 23rd, 2025, you can watch the recording of the session here using passcode 8!tggG!N.
Employees can refer to a detailed video guide and process flow chart for additional information on the leave of absence process with Sedgwick beginning on January 1st, 2025.
Supervisors can also refer to a detailed video guide and process flow chart for additional information on the leave of absence process with Sedgwick beginning on January 1st, 2025.
If you have any questions, please contact the Human Resources Service Center at hr@bu.edu or call 617-353-2380.