How to Access Benefits for Faculty

  • All leave benefits are administered by Matrix Absence Management.
  • To initiate your leave, you must complete the Faculty Request for Non-Academic Leave of Absence Form and submit it to the chair of your department. Your chair is responsible for forwarding the form to the dean’s office.
  • When you receive the response from the chair of your department you should contact Matrix Absence Management eServices online or by phone to initiate the leave process:
  • Contact Matrix Absence Management immediately upon an unplanned leave, or up to 30 days before a planned leave
  • If you contact Matrix more than 30 days before the anticipated start of your leave, you will receive an inquiry letter from Matrix. This letter will state which benefits you are currently eligible for and remind you to contact Matrix 30 days prior to the anticipated start date of your leave.
  • Matrix Absence Management will work with you and/or your doctor to verify your claim eligibility and administer your leave and return to work.
  • Leave benefits are paid through BU payroll according to your direct deposit election on file.
  • For non-Massachusetts residents only. If you do not reside in the state of Massachusetts, your state of residence may offer a Paid Family and Leave Benefit.  As of August 2023, Paid Family and Medical leave benefits are available in CA, CO, CT, DE, DC, JI, MA, MD, MN, NH, NJ, NY, OR, RI, VT, and WA.   At the time of application, you should confirm whether your state offers a plan.  If your state of residence offers a Paid Family and Medical leave benefit, you must apply for benefits through both Matrix Absence Management as well as your state of residence.  Matrix will assume you are receiving the benefit through your state of residence and offset the benefit available through Boston University unless you demonstrate a denial of benefits from your state of residence in writing.

If you have questions, contact the HR Service Center at HR@bu.edu or 617-353-2380