Crowdstrike
Crowdstrike EndPoint Protection is a cybersecurity system used at BU to help protect both BU-provisioned devices and personal devices. Users may download a lightweight application to their computer that acts as a sensor. The application will notify BU IS&T of any possible threats, which can then be reviewed for any necessary corrective actions.
Support Policy
MET IT is responsible for the following:
- Installing CrowdStrike Falcon to MET-provisioned machines
- Providing installing instructions for personal machines
- Assisting employees with any corrective actions in case of a possible threat
- Threat Detection Notification
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In the event that a threat is detected on a MET-provisioned machine, BU IS&T will notify MET IT of the possible threat and the corrective action.
MET IT technicians will contact the owner of the machine with the corrective actions.Corrective actions often include the following:
- Removal of any unneeded temporary files or suspect files
- Scanning of the machine with local anti-virus services, such as Windows Defender
If special actions are required, MET IT will outline these actions and provide support where needed.