Microsoft Windows
Microsoft Windows is a popular operating system designed to provide a user-friendly experience with improved security and performance. Its broad set of features make it a perfect option not only for the professional environment, but for home computer use as well.
Support Policy
MET IT is responsible for the following:
- Imaging MET-provisioned laptops with the latest version of Windows
- Troubleshooting operating system issues on MET-provisioned laptops
- Escalate license issues to BU IS&T
- Microsoft Windows for Students
-
Faculty & students who are looking for a school provided version of Windows for either their personal laptop or a virtual environment may download an Education Edition copy from Azure Dev Tools for Teaching.
NOTE: MET IT is not responsible for the installation of Windows on personal laptops, nor the set up of a personal Windows virtual environment.
Resources
Frequently Asked Questions
- My BU work laptop is saying that the “Windows license has expired”. How do I correct this?
-
Users may receive this notification if they have not used their computer on the BU network in a while. If so, users should do the following:
- Connect their computer to the BU network either through wired connection, wireless connection, or VPN.
- Leave the computer running overnight.
This process should ensure your license is verified and refreshed by BU IS&T’s automated systems.
If this is unsuccessful, contact us for troubleshooting assistance.