Amazon


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Amazon Business

 

Amazon Business is a purchasing platform intended to enable requisitioners to quickly compare pricing against existing contracts and easily purchase products that are not available through contracted suppliers. Visit the What Do You Need page for more information on contracted suppliers.

 

Our contract with Amazon Business offers Prime one- and two-day shipping for eligible purchases, level three reporting for simplified transaction monitoring, and pre-purchase approval for increased purchasing transparency.

 

Perks of the Amazon Business Account

     

  • Enterprise Prime membership: Membership for all BU requisitioners at no cost to the individual requisitioner’s department
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  • Free shipping: Prime one- and two-day FREE shipping on eligible orders.
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  • Tax benefit savings: Automatic tax-exempt purchasing on items sold by Amazon.com LLC and participating third-party sellers.
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  • Access to Amazon Business sellers: Access to Amazon’s top-tier sellers, millions of additional products, and special pricing otherwise not found on Amazon.com.
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  • Price protection: Pricing is held in the requisitioner’s shopping cart for seven (7) days.
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Creating and Accessing your Amazon Business Account

To shop via the Amazon Business catalog in Guided BUying, requisitioners must have the Shopper Role (E.FI_Shopper). If you need access to Guided BUying, please reach out to your Department Security Administrator (DSA) to request the Shopper role. If you do not know who your DSA is, please see the DSA Resources section of the BU TechWeb website and download the “DSA List” spreadsheet hyperlinked after the “Find Your DSA” title.

 

Before placing the first order through the Amazon Business punch-out catalog in Guided BUying, all faculty or staff must transfer and/or activate their University Amazon Business account using their BU email address. See the registration guide below for details on how to (1) Create a new Amazon Business user account, (2) Convert your existing Amazon account, and (3) Separate your business and personal shopping in Amazon.

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BU REGISTRATION GUIDE

 

Step-by-step instructions on placing orders through the Amazon Business catalog in Guided BUying can be found on the How to Place Orders page. As a reminder, users who have the Shopper role in Guided BUying should use the Amazon catalog in Guided BUying to place orders. See the training section below for more.

 

 

Restrictions and Policies

Restrictions of Amazon Business account:

     

  • The Boston University Amazon Business account is NOT to be used for personal use. In accordance with our purchasing policies, the BU Amazon Business Account must be used for business purchases ONLY.
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  • The Travel Card and out-of-pocket reimbursements in Concur are not allowed for purchases in Amazon Business. See the Travel Card Policy for more information.
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  • Amazon Business should not be your primary source for purchasing e-textbooks and required course materials. Please continue to utilize our exclusive contract with Barnes & Noble when purchasing e-textbooks and required course materials. Instructions on how to purchase a Kindle book in Amazon Business (when appropriate) are in the training section below.
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  • To ensure purchases are aligned with University and Federal guidelines, the following products and services are restricted from being purchased through Amazon Business:
  • Hazardous chemicals
  • Cellular services
  • Furniture
  • Medication, drugs, or controlled substances
  • Amazon coins
  • Radioactive compounds
  • Gift cards
  • Laptop or desktop computers
  • Laboratory animals
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  • For more information on the appropriate ordering methods for various commodities, review the Ordering & Contracting Policy and Ordering Method Matrix.
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    Note: restricted items submitted for purchase through Amazon Business will be subject to purchase rejection from your financial approver and investigation based on monthly purchase reports reviewed by reviewed by Procure to Pay for an assessment of Best Total Value.*

    * Best Total Value is defined as the evaluation process that encompasses any, or all, of the following considerations: lowest purchase price, compliance with technical or functional specifications, product availability, ordering and invoicing processes, service standards, accounting compliance, terms and conditions, reputation, sustainability practices, diversity status, avoidance of risk to the University, and regulatory requirements.

     

 

TRAINING


 

Accessing the Guided BUying Amazon Business Catalog

 

Ordering via the Amazon Business Catalog


 

Tax Exemption


 

Shipping Address

 

Approval Workflow

 

Returns and Refunds

 

Assistance

Guided BUying or Amazon Business account access

Specific order issues
  • Specific order issues can be directed to Amazon Business Customer Support.
  • (1) Go to the Contact Us page from your business account
    (2) Select Prime or Something Else
    (3) Select an issue: Amazon Business
    (4) Select Phone or Chat

     

  • Amazon Business Customer Service can also be reached at 866-486-2360. Calling Customer Service may require account validation with the University billing address.
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    Supplier Information
    Supplier Name Supplier ID Commodity Code Customer Support Primary Ordering
    Method
    Amazon Business 10014028 14100000
    Supplies-Office
    Amazon Business Account Representative:
    Laura Vogel
    email: lmvogel@amazon.com
    Guided BUying Catalog PR