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Internal Inquires (Boston University Community): Browse our knowledge based articles for frequently asked questions and submit your questions online through the Financial Affairs Customer Service Portal and they will be routed to the right people, with the right answers.

Financial Affairs Customer Service Portal

External Inquiries: Suppliers should submit questions to Sourcing & Procurement by selecting the appropriate link below. Questions on Invoice Statuses should be directed to Accounts Payable, click here for contact information. If you have questions that deal with issues on the Ariba network or login errors, please contact Ariba directly via this form.

Supplier Resources