Resolved – Service-impacting Incident – library.bu.edu is unavailable

Monday, May 2nd, 2011

Posted in Incidents

Incident Discovery Time: 03:55pm on 05/02/2011
Time of Resolution: 04:10pm on 05/02/2011

Services Impacted: Other – see description

Description of Impact
library.bu.edu was currently unavailable. Clients were unable to search the library catalog.

Incident Description and Resolution
The incident has been resolved.

*** previous update ***

Incident Discovery Time: 03:55pm on 05/02/2011

Services Impacted: Other – see description

Description of Impact
library.bu.edu is currently unavailable. Clients are currently unable to search the library catalog.

Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 05:00pm