Resolved – Service-impacting Incident – Blackboard Vista
Wednesday, May 4th, 2011
Incident Discovery Time: 10:25 am on 05/04/2011
Incident Resolution Time: 11:08 am on 05/04/2011
Description of Impact
Blackboard Vista was taken down today at 10:25 am for immediate maintenance. Service was fully restored at 11:08 am.
Current Status
IS&T teams have resolved the incident.
*** Previous Update ***
Incident Discovery Time: 10:25 am on 05/04/2011
Description of Impact
Blackboard Vista was taken down today at 10:25 am for immediate maintenance. Service was partially restored at 11:00 am. The rest of the services are being restored currently.
Current Status
IS&T teams have partially resolved the incident and bringing up the rest of the services.
Next Update: 11:30 am
*** Previous Update ***
Incident Discovery Time: 10:25 am on 05/04/2011
Services Impacted: Blackboard Vista
Description of Impact
Blackboard Vista will be taken down today at 10:25 am for immediate maintenance. Service is expected to be fully restored at 11:00 am.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update: 11:00 am