Time of Resolution: 04:36pm on 04/18/2012

Incident Description and Resolution

IS&T teams have confirmed that the vendor has resolved this issue.

Incident Discovery Time: 04:15pm on 04/18/2012

Services Impacted: Telephone Services

Description of Impact

Long distance phone service is currently unavailable at the Charles River Campus for those clients using an authorization code.

Current Status

IS&T teams are working with the vendor toward resolution.

Additional Information

This post will be updated once this issue has been resolved.