Incident Discovery Time: 07:45pm on 08/09/2012
Time of Resolution: 10:30pm on 08/09/2012
Services Impacted: ServiceNow

Description of Impact

The ServiceNow ticketing system had been experiencing degraded performance.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 07:45pm on 08/09/2012

Services Impacted: ServiceNow

Description of Impact

ServiceNow ticketing system experiencing degraded performance.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update:
This post will be updated when the issue has been resolved.