Resolved: Various web applications unavailable

Incident Discovery Time: 09:40am on 01/10/2013
Time of Resolution: 10:38am on 01/10/2013
Services Impacted: Web Applications

Description of Impact

Web applications such as BU Alert, Search, Maps, Telegraph, Directory, dbin, MyPrint, Homepage: Explore, News CMS, MediaWiki, Registration Manager, and BUniverse were unavailable.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

MySQL service was moved to a different server.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:40am on 01/10/2013

Services Impacted: Web applications

Description of Impact

Web applications such as BU Alert, Search, Maps, Telegraph, Directory, dbin, MyPrint, Homepage: Explore, News CMS, MediaWiki, Registration Manager, and BUniverse are currently unavailable.

Current Status

IS&T teams have identified the cause of the incident and are working on a solution.

Additional Information

Web applications relying on MySQL are currently unavailable.

Next Update: 10:48am