Resolved: Blackboard Learn may be unavailable to some clients

Incident Discovery Time: 07:30am on 01/24/2013
Time of Resolution: 08:00am on 01/24/2013
Services Impacted: Blackboard Learn

Description of Impact

Description of Impact Blackboard Learn may be unavailable to some clients. If you are unable to access Blackboard Learn, you may still be able to access it by reloading the web page, using an alternate computer if available, or trying another web browser.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

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Incident Discovery Time: 07:30am on 01/24/2013

Services Impacted: Blackboard Learn

Description of Impact

Blackboard Learn may be unavailable to some clients. If you are unable to access Blackboard Learn, you may still be able to access it by reloading the web page, using an alternate computer if available, or trying another web browser.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

Blackboard 8 is not affected.

Next Update: 08:50am