Incident Discovery Time: 08:00am on 09/13/2013
Time of Resolution: 08:00am on 09/18/2013

Description of Impact

CCMIS Group Status and Reporting were unavailable. ACD phone functionality was not impacted.

Incident Description and Resolution

IS&T teams have resolved the incident with vendor assistance.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:00am on 09/13/2013

Description of Impact

CCMIS Group Status and Reporting are currently unavailable. ACD phone functionality is not impacted.

Current Status

IS&T teams are working on the issue with the vendor.

Next Update: upon incident resolution