Resolved – Service Impacting Incident: Blackboard Learn is very slow to load
Monday, October 7th, 2013
Incident Discovery Time: 01:40pm on 10/07/2013
Time of Resolution: 03:21pm on 10/07/2013
Services Impacted: Blackboard Learn
Description of Impact
Blackboard Learn was very slow to load and sluggish when in the system. Full service has been restored.
Incident Description and Resolution
IS&T teams have resolved the incident.
Additional Information
The cause of this incident was determined to be an issue with one of the application servers.
If you continue to have issues, please contact the IT Help Center.
Previous Update
Incident Discovery Time: 01:40pm on 10/07/2013
Services Impacted: Blackboard Learn
Description of Impact
Blackboard Learn is very slow to load and sluggish when in the system.
Current Status
IS&T teams are working with the vendor on the issue.
Next Update: 03:40pm
Previous Updates
Incident Discovery Time: 01:40pm on 10/07/2013
Services Impacted: Blackboard Learn
Description of Impact
Blackboard Learn is very slow to load and sluggish when in the system.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update: 02:40pm