Resolved: Access to some websites may be slow or unavailable via BU (802.1x) wireless

Incident Discovery Time: 08:30am on 10/30/2013
Time of Resolution: 09:16am on 10/30/2013
Services Impacted: Wireless Network

Description of Impact

While clients were connected to the BU (802.1x) wireless network, access to some websites was slow or unavailable. This included websites hosted at BU or elsewhere.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be an intermittent failure between the cross link on the wireless controllers. Service was restored when that link was stabilized.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:30am on 10/30/2013

Services Impacted: Wireless Network

Description of Impact

While clients are connected to the BU (802.1x) wireless network, access to some websites may be slow or unavailable. This includes websites hosted at BU or elsewhere.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

This issue does not appear to affect the wired network.

Next Update: 09:38am