Incident Discovery Time: 06:50pm on 10/05/2014 Time of Resolution: 09:09pm on 10/05/2014 Services Impacted: Wired Network, Wireless Network

Description of Impact

WiFi and Ethernet access were unavailable within a few buildings and multiple floors on Buswell and Beacon streets as well 708 Commonwealth Avenue. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 06:50pm on 10/05/2014 Services Impacted: Wired Network, Wireless Network

Description of Impact

WiFi and Ethernet access are still unavailable within a few buildings and multiple floors on Buswell and Beacon streets as well 708 Commonwealth Avenue.

Current Status

IS&T teams continue to work with the vendor to resolve the issue. Next Update: 09:50pm

Previous Update

Incident Discovery Time: 06:50pm on 10/05/2014 Services Impacted: Wired Network, Wireless Network

Description of Impact

WiFi and Ethernet access are still unavailable within a few buildings and multiple floors on Buswell and Beacon streets as well 708 Commonwealth Avenue.

Current Status

IS&T teams are working with the vendor to resolve the issue. Next Update: 08:50pm

Previous Update

Incident Discovery Time: 06:50pm on 10/05/2014 Services Impacted: Wired Network, Wireless Network

Description of Impact

WiFi and Ethernet access are currently unavailable within a few buildings and multiple floors on Buswell and Beacon streets in BU’s south campus.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 07:50pm