Incident Discovery Time: 07:55am on 03/04/2015
Time of Resolution: 08:40am on 03/04/2015
Services Impacted: BU Directory, BU Maps, MyPrint, Web Search, Other – see description

Description of Impact

BU web applications, such as Maps, Directory, Calendar, and MyPrint were loading very slowly for clients.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be that BU servers were under an abnormal amount of traffic from an external source.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 07:55am on 03/04/2015

Services Impacted: BU Directory, BU Maps, MyPrint, Web Search, Other – see description

Description of Impact

BU web applications, such as Maps, Directory, Calendar, and MyPrint may load very slowly for clients.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

Calendar information is also intermittently available on BU Today’s homepage.

Next Update: 09:20am