Incident Discovery Time: 08:25am on 12/23/2015 Time of Resolution: 11:22am on 12/23/2015 Services Impacted: Echo360 – Classroom Recording Service

Description of Impact

Echo360 was unavailable. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:25am on 12/23/2015 Services Impacted: Echo360 – Classroom Recording Service

Description of Impact

Echo360 is currently unavailable.

Current Status

Echo360 remains unavailable. IS&T teams are actively working on restoring service. Next Update: 11:30am

Previous Update

Incident Discovery Time: 08:25am on 12/23/2015 Services Impacted: Echo360 – Classroom Recording Service

Description of Impact

Echo360 is currently unavailable.

Current Status

Echo360 remains unavailable. IS&T teams are actively working on restoring service. Next Update: 10:30am

Previous Update

Incident Discovery Time: 08:25am on 12/23/2015 Services Impacted: Echo360 – Classroom Recording Service

Description of Impact

Echo360 is currently unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 09:30am