Resolved: Blackboard Learn integration server affecting site creations and enrollments

Incident Discovery Time: 10:59am on 02/22/2016 Time of Resolution: 12:33pm on 02/22/2016 Services Impacted: Blackboard Learn

Description of Impact

The Blackboard Learn integration server was experiencing issues affecting course copies, new site creations and enrollments through the Faculty Link as well through web applications used by some groups on campus. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 10:59am on 02/22/2016 Services Impacted: Blackboard Learn

Description of Impact

The Blackboard Learn integration server is currently experiencing issues affecting course copies, new site creations and enrollments through the Faculty Link as well through web applications used by some groups on campus.

Current Status

IS&T teams have identified the source of the incident and are investigating.

Additional Information

The Service Desk can process new site, course copy and enrollment requests manually. Send an email to ithelp@bu.edu with the pertinent information for your request.

Next Update: 01:00pm