Monday, March 7th, 2016
Posted in General News, Incidents, Wireless
Incident Discovery Time: 08:00am on 03/07/2016
Time of Resolution: 09:25am on 03/07/2016
Services Impacted: Wireless Network
Description of Impact
The guest wireless service was not sending out emails or texts containing the passwords for new accounts. Full service has been restored.
Incident Description and Resolution
IS&T teams have resolved the incident.
Additional Information
The cause of this incident is under investigation.
If you continue to have issues, please contact the
IT Help Center.
Previous Update
Incident Discovery Time: 08:00am on 03/07/2016
Services Impacted: Wireless Network
Description of Impact
The guest wireless service is not sending out emails or texts containing the passwords for new accounts. The Service Desk can look up these passwords.
Current Status
IS&T teams are working with the vendor to resolve the issue.
Next Update: 09:00am