Resolved – Guest wireless network not sending out passwords for new accounts

Incident Discovery Time: 08:00am on 03/07/2016 Time of Resolution: 09:25am on 03/07/2016 Services Impacted: Wireless Network

Description of Impact

The guest wireless service was not sending out emails or texts containing the passwords for new accounts. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:00am on 03/07/2016 Services Impacted: Wireless Network

Description of Impact

The guest wireless service is not sending out emails or texts containing the passwords for new accounts. The Service Desk can look up these passwords.

Current Status

IS&T teams are working with the vendor to resolve the issue. Next Update: 09:00am