RESOLVED: Concur Travel & Expense Reporting – Service Degraded

Incident Discovery Time: 12:55am on 05/31/2016 Time of Resolution: 10:00am on 06/02/2016 Services Impacted: Other – see description

Description of Impact

The vendor reported performance issues with Concur Travel and Expense in the form of connection issues, slow performance, and problems completing travel transactions. This behavior didn’t appear to be consistent and after retrying most clients were able to access the service.

Incident Description and Resolution

The vendor has resolved the incident. If you continue to have issues, please contact the IT Help Center.