Resolved: Licensing error messages for MatLab on the Linux Virtual Lab (SCC Lite) servers

Incident Discovery Time: 06:48am on 11/23/2016 Time of Resolution: 10:17am on 11/23/2016 Services Impacted: Other – see description

Description of Impact

Clients attempting to use MatLab on the Linux Virtual Lab (SCC Lite) were seeing license error messages. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 06:48am on 11/23/2016 Services Impacted: Other – see description

Description of Impact

Clients attempting to use MatLab on the Linux Virtual Lab (SCC Lite) are seeing license error messages.

Current Status

IS&T teams have restarted the licensing servers and are checking to see if this has resolved the issue for clients. Next Update: 01:00am