Incident Discovery Time: 06:56am on 04/10/2017
Time of Resolution: 08:56am on 04/10/2017
Services Impacted: Wireless Network

Description of Impact

Wireless issues were reported at various locations on both the Charles River and Medical Campuses. Clients could see the 802.1x network listed, but were unable to authenticate. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The issue is related to a check script process that is running on the radius servers. Network Systems is investigating and will monitor the process.
If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 06:56am on 04/10/2017
Services Impacted: Wireless Network

Description of Impact

Wireless issues have been reported at various locations on both the Charles River and Medical Campuses. Clients can see the 802.1x network listed, but are unable to authenticate.

Current Status

IS&T teams have not yet identified the cause of this incident, but continue to investigate.

Next Update: 09:30am

Previous Update

Incident Discovery Time: 06:56am on 04/10/2017
Services Impacted: Wireless Network

Description of Impact

Wireless issues have been reported at various locations on the Charles River Campus. Clients can see the 802.1x network listed, but are unable to authenticate.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 08:15am