Incident Discovery Time: 10:21pm on 09/12/2018 Time of Resolution: 12:00am on 09/13/2018 Services Impacted: BUworks (SAP)

Description of Impact

The BUworks Retirement Enrollment page was unavailable through both the BUworks Central Portal as well as MyBUworks.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be an unannounced certificate change on a vendor’s Web site. A new certificate was installed to resolve the incident. If you continue to have issues, please contact the IT Help Center.