Description of Impact

The Service Desk was receiving some reports of access issues with The Links (Faculty/Staff, Student and Business). A 500 internal server error was appearing for some clients. Others testing had no access issues. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation. Clients may need to clear their web browser cache prior to accessing The Links again.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Description of Impact

The Service Desk is receiving some reports of access issues with The Links (Faculty/Staff, Student and Business). A 500 internal server error is appearing for some clients. Others testing have had no access issues.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

Clearing your web browser cache and/or trying to connect again may result in access.

Next Update: 11:30am