Resolved: Concur is reporting that some clients may be unable to log into the SAP Concur website or mobile application

Incident Discovery Time: 03:55pm on 06/03/2019 Time of Resolution: 05:10pm on 06/03/2019 Services Impacted: Other – see description

Description of Impact

Concur was reporting that some clients may be unable to log into the SAP Concur website or mobile application, and may be unable to submit expense reports or invoices even if logged into a Concur application. Full functionality has been restored.

Incident Description and Resolution

The Vendor resolved the incident.

Additional Information

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 03:55pm on 06/03/2019 Services Impacted: Finance/HR/Procurement Systems

Description of Impact

Concur is reporting that some clients may be unable to log into the SAP Concur website or mobile application, and may be unable to submit expense reports or invoices even if logged into a Concur application.

Current Status

The vendor is investigating the issue. Next Update: upon resolution