Resolved: When attempting to log in to Appspace (bu.edu/appspace), clients are receiving an error message

When attempting to log in to Appspace (bu.edu/appspace), clients are receiving an error message…

Resolved: Some clients are unable to log in to Blackboard.

Some clients are unable to log in to Blackboard….

Resolved: Clients are receiving this error “The VPN connection failed due to unsuccessful domain name resolution.”

Some clients were not able to connect to VPN….

Resolved: Network problems on the Med Campus.

Clients are reporting problems accessing the network on the Med Campus….

Resolved – BUworks SRM shopping carts permanently disabled on Friday, July 24 at 5pm

BUworks and Sourcing & Procurement will be transitioning from SRM to Guided BUying on August 3, 2020.  In preparation for this go-live, all shopping carts in SRM will be permanently disabled on Friday, July 24, 2020, at 5:00 pm.  Please place all shopping carts prior to July 24, 2020, with enough time for all required approvals to occur before 5:00 pm,…

Resolved:Clients are receiving a “Secure Connection Failed” error when attempting to access the Terrier Marketplace.

Clients are receiving a “Secure Connection Failed” error when attempting to access the Terrier Marketplace….

Scanning and Scoring Services Discontinued

Beginning on August 1, 2020, Scanning and Scoring Services will no longer be available as a service at Boston University due to current public health concerns as well as staffing changes. We encourage departments, faculty, and staff to move evaluations and course assessments online for the fall 2020 semester. Alternatives to both Course Evaluations and…

Resolved: Wired and wireless network service is unavailable at Warren Tower due to scheduled power outage.

Wired and wireless network service is unavailable at Warren Tower due to scheduled power outage….

Resolved: The SCC and Atlas clusters at the MGHPCC cannot be access from off campus.

The SCC and Atlas clusters at the MGHPCC cannot be access from off campus….

MyArchive Service Retirement

Please be aware that Boston University will be discontinuing the Individual Archive Service (“MyArchive”) effective Friday, July 31, 2020. You are receiving this communication as Information Services & Technology (IS&T) has identified you as a individual who has a MyArchive share. To prevent any loss of data, please migrate all files stored in your MyArchive…