Thursday, August 27th, 2020
Incident Discovery Time: 05:01pm on 08/27/2020
Time of Resolution: 10:37pm on 08/27/2020
Services Impacted: GALAXY
Description of Impact
Clients were unable to access the Links and the Galaxy mainframe.
Incident Description and Resolution
IS&T teams have resolved the incident by restarting the mainframe.
Additional Information
The cause of this incident was determined to be a lack of disk storage.
If you continue to have issues, please contact the
IT Help Center.
Previous Update
Incident Discovery Time: 05:01pm on 08/27/2020
Services Impacted: GALAXY
Description of Impact
The Links and the Galaxy Mainframe are unavailable at this time.
Current Status
IS&T teams are preparing to restart the mainframe.
Next Update: 11:00pm
Previous Update
Incident Discovery Time: 05:01pm on 08/27/2020
Services Impacted: GALAXY
Description of Impact
Clients are unable to log into the Links or Galaxy.
Current Status
IS&T teams continue to investigate this problem.
Next Update: 10:00pm
Previous Update
Incident Discovery Time: 05:01pm on 08/27/2020
Services Impacted: GALAXY
Description of Impact
Clients are unable to log into either of the Links, or Galaxy.
Current Status
IS&T Teams continue to work on a solution to the problem.
Next Update: 09:15pm
Previous Update
Incident Discovery Time: 05:01pm on 08/27/2020
Services Impacted: GALAXY
Description of Impact
Clients are having problems logging into UIS and the Student Link.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update: 08:12pm
