Resolved: OnBase Is Currently Unavailable
Wednesday, December 23rd, 2020
Incident Discovery Time: 02:30pm on 12/23/2020
Time of Resolution: 03:18pm on 12/23/2020
Services Impacted: Document Imaging & Management
Time of Resolution: 03:18pm on 12/23/2020
Services Impacted: Document Imaging & Management
Description of Impact
OnBase was unavailable. Full service has been restored.
Incident Description and Resolution
IS&T teams worked with the vendor to resolve the incident.
Additional Information
The cause of this incident is under investigation.
If you continue to have issues, please contact the IT Help Center.
Previous Update
Incident Discovery Time: 02:30pm on 12/23/2020
Services Impacted: Document Imaging & Management
Description of Impact
OnBase is currently unavailable.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update: This post will be updated when the issue has been resolved.