Resolved: Payments for graduate students’ tuition deposits and application fees can’t be accepted currently
Friday, May 7th, 2021
Incident Discovery Time: 12:20pm on 05/07/2021
Time of Resolution: 04:20pm on 05/07/2021
Services Impacted: Student Systems
Services Impacted: Student Systems
Time of Resolution: 04:20pm on 05/07/2021
Services Impacted: Student Systems
Description of Impact
Graduate student payments for tuition down payments and/or application fees was unavailable. Full service has been restored.
Incident Description and Resolution
IS&T teams worked with the vendor to resolve the incident.
Additional Information
The cause of this incident is under investigation.
If you continue to have issues, please contact the IT Help Center.
Previous Update
Incident Discovery Time: 12:20pm on 05/07/2021Services Impacted: Student Systems
Description of Impact
Graduate student payments for tuition down payments and/or application fees can’t be accepted currently.
Current Status
IS&T teams have identified the cause of the issue and are working with the vendor on a resolution.
Next Update: This post will be updated when the issue has been resolved.