Resolved: Mainframe issues affecting services like The Link

Incident Discovery Time: 04:10pm on 07/26/2021
Time of Resolution: 07:16pm on 07/26/2021
Services Impacted: Academic Reporting & Analytics – Mainframe

Description of Impact

The issues with the mainframe from this morning resurfaced this afternoon affecting services like The Link as well as direct mainframe access again. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 04:10pm on 07/26/2021
Services Impacted: Facilities Management Systems, Academic Reporting & Analytics – Mainframe

Description of Impact

The issues with the mainframe from earlier today have resurfaced affecting services like The Link as well as direct mainframe access again.

Current Status

IS&T teams continue to work on this issue. Services have improved, but we are still experiencing intermittent issues.

Next Update: 07:00pm

Previous Update

Incident Discovery Time: 04:10pm on 07/26/2021
Services Impacted: Academic Reporting & Analytics – Mainframe

Description of Impact

The issues with the mainframe from earlier today have resurfaced affecting services like The Link as well as direct mainframe access again.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 05:15pm