Thursday, January 13th, 2022
Posted in Incidents
Incident Discovery Time: 10:19am on 01/13/2022
Incident Resolution Time: 11:30am on 01/13/2022
Services Impacted: Patient Connect
Description of Impact
Some students reported that Patient Connect is timing out when they search for new appointment times on their phones. It works when they connect via computer.
Current Status
IS&T teams have resolved the issue.
If you continue to have issues, please contact the
IT Help Center.
Previous Update
Incident Discovery Time: 10:19am on 01/13/2022
Services Impacted: Patient Connect
Description of Impact
Some students report that Patient Connect is timing out when they search for new appointment times on their phones. It works when they connect via computer.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update: Upon Resolution
