Incident Discovery Time: 03:02pm on 05/02/2022
Time of Resolution: 01:55pm on 05/04/2022
Services Impacted: Identity & Access Management (IAM)

Description of Impact

The affiliate request form was unavailable due to a configuration issue between BU and ServiceNow.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 03:02pm on 05/02/2022

Services Impacted: Identity & Access Management (IAM)

Description of Impact

The ability to request new affiliate accounts is currently unavailable due to a configuration issue between BU and ServiceNow.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: Upon Resolution