Incident Discovery Time: 08:45am on 07/10/2023 Time of Resolution: 01:30pm on 07/13/2023 Services Impacted: Infrastructure

Description of Impact

We were facing a delay in synchronizing Active Directory (AD) from our on-premises system to Microsoft Office 365 servers. This delay is affecting various functions, including password changes and the provisioning of O365 accounts.

Incident Description and Resolution

IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:45am on 07/10/2023 Services Impacted: Infrastructure, Microsoft Office 365 servers

Description of Impact

We are currently facing a delay in synchronizing Active Directory (AD) from our on-premises system to Microsoft Office 365 servers. This delay is affecting various functions, including password changes and the provisioning of O365 accounts.

Current Status

IS&T identified the cause of the incident and is currently making efforts to resolve the issue.