Incident Discovery Time: 06:07am on 09/22/2023
Time of Resolution: 10:55am on 09/22/2023

Services Impacted: Network Services

Description of Impact

Network services were unavailable across Boston University this morning, which impacted both on-campus internet connectivity, and IS&T services hosted on-campus.

Incident Description and Resolution

IS&T teams have resolved the incident. There is an expected delay in email delivery through approximately 2:00pm EST 9/22/2023 based on backlogged messages.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 06:07am on 09/22/2023

Services Impacted: Network Services

Description of Impact

Boston University experienced a campus-wide internet outage today across both the Charles River Campus and BUMC. This impacted all services hosted on-campus, or with on-campus dependencies. Internet connectivity is restored, however services are still coming back online. There will be residual delays in email delivery based on queued messages during the outage.

Current Status

IS&T teams have restored internet services, however dependent services are still coming back online.

Next Update: 11:50am