Incident Discovery Time: 02:00pm on 10/11/2023 Time of Resolution: 02:25pm on 10/11/2023 Services Impacted:

Description of Impact

SailPoint was unavailable. This will affect password resets and other account processes.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is being investigated. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 02:00pm on 10/11/2023 Services Impacted: Identity & Access Management (IAM)

Description of Impact

SailPoint is unavailable. This will affect password resets and other account processes.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 03:00pm