Resolved: The authentication services were slow and could fail when trying to access BU systems.

Incident Discovery Time: 07:45am on 01/22/2024 Time of Resolution: 08:40am on 01/22/2024 Services Impacted: Identity & Access Management (IAM)

Description of Impact

The authentication services were slow and could fail when trying to access BU systems. However, the issue has since been resolved.

Incident Description and Resolution

IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 07:45am on 01/22/2024 Services Impacted: Identity & Access Management (IAM)

Description of Impact

Authentication services are slow and may fail when trying to access BU systems.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 09:30am