Cisco Finesse portal outage. IS&T is currently working with the vendor….

Thanks to a huge effort by the IT Help Center and our local IT Partners, swift and significant progress has been made to rectify the effects of the outage at Boston University. However, as it typically happens with major global events, threat actors have jumped on the opportunity, leveraging the chaos. Dozens of domains referencing…

Windows computers are blue screening and when rebooted loop back to the bluescreen due to a CloudStrike file update.
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The web team is working with the vendor to resolve this issue….

Incident Discovery Time: 03:15pm on 07/11/2024 Incident Resolution Time: 4:30pm on 7/11/2024 Services Impacted: Infrastructure Description of Impact Several locations on campus lost power. Current Status Currently, it is known that BUA, the IT Help Center, 930/940 Comm Ave have all regained power.SAR also lost power earlier, but it has since returned. —-Previous—– Incident Discovery…